Consumer Protection Act 2019 MCQs- “Practice high-quality MCQs for the Inspector of Post Office (IPO) Exam covering key postal rules, procedures, and current schemes. Ideal for quick revision and accurate self-assessment based on the latest syllabus.”
1. The Consumer Protection Act, 2019 was enacted on:
A) 20th July 2020
B) 1st January 2020
C) 9th August 2019
D) 10th October 2019
2. The provisions of the Act came into force on:
A) 9th August 2019 B) 20th July 2020
C) 26th January 2020
D) 1st April 2020
3. Who among the following cannot file a consumer complaint under this Act?
A) Voluntary Consumer Association
B) Parent of a minor consumer
C) A trade association
D) Legal heir of a deceased consumer
4.Which of the following does not constitute a valid ground for a consumer complaint?
A) Hazardous goods knowingly sold
B) Restrictive trade practice
C) Non-payment of bank loan
D) Excessive price charged
5. A “restrictive trade practice” includes:
A) Cheating the consumer
B) Selling substandard goods
C) Forcing a consumer to buy unwanted goods as a condition for sale
D) False advertisement
6.Who is excluded from the definition of a consumer?
A) A person availing services for personal use
B) A person buying goods for resale
C) A user of goods with buyer’s permission
D) A beneficiary of hired services
7.Which of the following is considered a consumer?
A) A wholesaler purchasing in bulk for resale
B) A tailor buying a sewing machine for his own livelihood
C) A factory owner buying 10 machines
D) A distributor buying for retail supply
8.Consumer transactions under the Act include:
A) Only offline retail
B) Only e-commerce websites
C) Offline, online, electronic, teleshopping, direct selling
D) Cash transactions only
9.Direct Selling refers to:
A) Sales via online platforms
B) Sales from large retail outlets
C) Sale through network of sellers without permanent outlets
D) Wholesale distribution
10.E-Commerce includes:
A) Only digital products
C) Buying/selling of goods or services over digital networks
B) Trading immovable property
D) Government tenders
