Consumer Protection Act 2019 MCQs

11. How many consumer rights are recognized under the Consumer Protection Act, 2019?

A) 4
B) 5
C) 6
D) 7

The correct answer is: C

12.Which of the following is not a consumer right under the Act?

A) Right to Free Goods
B) Right to be Heard
C) Right to Redressal
D) Right to Consumer Awareness

The correct answer is: A

13.Direct Selling refers to:

A) Sales only via online platforms
B) Sales from large retail outlets
C) Sale through network of sellers without permanent outlets
D) Wholesale distribution to other sellers

The correct answer is: C

14.E-Commerce under the Act includes:

A) Trading in immovable property
B) Only selling digital products
C) Buying/selling of goods or services over digital networks
D) Government tenders

The correct answer is: C

15.An endorsement in advertisements includes:

A) Only company logos
B) Verbal or visual messages using a person’s likeness or name
C) Government approval certificates
D) Trademark registrations

The correct answer is: B

16.Which of the following is NOT included in “Establishment” under this Act?

A) Electricity Board
B) Trading firm
C) Public utility service
D) Gram Panchayat

The correct answer is: D

17.”Goods” under the Act include:

A) Land and buildings
B) Movable property, including food
C) Intellectual property
D) Insurance policies

The correct answer is: B

18.”Goods” under the Act explicitly exclude:

A) Food products
B) Raw materials
C) Digital products
D) Immovable property

The correct answer is: D

19.The term “person” under this Act does NOT include:

A) Company
B) University
C) Unregistered firm
D) Wild animal

The correct answer is: D

20.Which of the following is not included in the legal definition of a “product”?

A) A packaged food item
B) A gas cylinder
C) Human tissue or blood
D) Soap

The correct answer is: C
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