Consumer Protection Act 2019 MCQs

11. How many consumer rights are recognized under the Consumer Protection Act, 2019?

A) 4
B) 5
C) 6
D) 7

[show_answer]The correct answer is: C [/show_answer]

12.Which of the following is not a consumer right under the Act?

A) Right to Free Goods
B) Right to be Heard
C) Right to Redressal
D) Right to Consumer Awareness

[show_answer]The correct answer is: A [/show_answer]

13.Direct Selling refers to:

A) Sales only via online platforms
B) Sales from large retail outlets
C) Sale through network of sellers without permanent outlets
D) Wholesale distribution to other sellers

[show_answer]The correct answer is: C [/show_answer]

14.E-Commerce under the Act includes:

A) Trading in immovable property
B) Only selling digital products
C) Buying/selling of goods or services over digital networks
D) Government tenders

[show_answer]The correct answer is: C [/show_answer]

15.An endorsement in advertisements includes:

A) Only company logos
B) Verbal or visual messages using a person’s likeness or name
C) Government approval certificates
D) Trademark registrations

[show_answer]The correct answer is: B [/show_answer]

16.Which of the following is NOT included in “Establishment” under this Act?

A) Electricity Board
B) Trading firm
C) Public utility service
D) Gram Panchayat

[show_answer]The correct answer is: D [/show_answer]

17.”Goods” under the Act include:

A) Land and buildings
B) Movable property, including food
C) Intellectual property
D) Insurance policies

[show_answer]The correct answer is: B [/show_answer]

18.”Goods” under the Act explicitly exclude:

A) Food products
B) Raw materials
C) Digital products
D) Immovable property

[show_answer]The correct answer is: D [/show_answer]

19.The term “person” under this Act does NOT include:

A) Company
B) University
C) Unregistered firm
D) Wild animal

[show_answer]The correct answer is: D [/show_answer]

20.Which of the following is not included in the legal definition of a “product”?

A) A packaged food item
B) A gas cylinder
C) Human tissue or blood
D) Soap

[show_answer]The correct answer is: C [/show_answer]

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