21. What is the compensation for ITPS loss or damage?
A) Rs. 1,000/- or actual value, whichever is less
B) 5% of postal fee
C) Full postal fee refunded
D) No compensation
22. Which portal is used for DNK registration and booking?
A) https://www.indiapost.gov.in
B) https://dnk.cept.gov.in/customers.web/
C) https://postinfo.gov.in
D) https://ems.indiapost.gov.in
23. What is required for one-time registration at DNK portal?
A) Only Email ID
B) Email, Mobile, User ID, Password, OTP verification
C) Only PAN card
D) No registration needed
24. Which profile details must an exporter fill on DNK portal?
A) Only name and address
B) Bank account only
C) IEC, PAN, GSTIN, AD Code
D) Passport number
25. Which article booking methods are available via DNK portal?
A) Only manual entry
B) Only bulk Excel upload
C) Individual Booking (manual) and Bulk Upload via Excel template
D) No online booking
26. Which documents must be uploaded to DNK portal?
A) Only invoices
B) Only export license
C) Passport and ID proof only
D) KYC documents including IEC, GSTIN, LUT
27. How often must LUT be updated on DNK portal?
A) Every month
B) Every week
C) Every financial year
D) No need to update
28. Which forms are downloadable via DNK portal?
A) CN 23, Harmonized Label, PBE forms, invoices, address labels
B) Only invoices
C) Only CN 23
D) Only address labels
29. What feature does the DNK portal provide for past bookings?
A) Cannot view past bookings
B) View past bookings & transactions history
C) Only view current bookings
D) Only view exported parcels
30. What happens if customs requires additional documents for an export via DGNK?
A) Exporter must visit Foreign Post Office (FPO) personally
B) Export is automatically canceled
C) Customs raises a query on DNK portal; exporter uploads additional documents online
D) DNK staff handle documents without exporter input
