The Postal Manual Volume VI MCQ guide is a comprehensive resource tailored for candidates preparing for the Sorting Assistant (SA) and Postal Assistant (PA) exams. It includes multiple-choice questions based on the official Postal Manual, focusing on essential postal services and operations. This guide covers topics such as mail delivery, handling procedures, and postal policies. Perfect for exam preparation, it helps candidates strengthen their knowledge and boost their performance.
1. What is the purpose of the “Memorandum of Distribution of Work” in a post office?
a) To outline the duties and responsibilities of all post office employees
b) To determine the budget allocation for each department
c) To track the attendance of employees
d) To approve new employees in the post office
2. In a first-class post office, who approves the Memorandum of Distribution of Work?
a) The Assistant Postmaster
b) The Superintendent
c) The Postmaster
d) The Village Postman
3. What restriction is placed on the PA working in the MO, SB, or Sub Account department?
a) They cannot take holidays
b) They should not be the treasurer of the office
c) They must work overtime
d) They cannot be transferred
4. What is a Nominal Roll in the context of a post office?
a) A list of stamps and seals used by the post office
b) A record of the PAs actually working in the office on any given day
c) A record of the post office’s financial transactions
d) A list of all the customers served by the post office
5. Which document is used to maintain the Nominal Roll?
a) Form MS-15
b) Form MS-12
c) Form M-52
d) Form MS-94
6. What should the Postmaster do if there is a sudden illness or leave of absence for a PA?
a) Ignore the absence
b) Transfer the work to another department
c) Make temporary arrangements to carry out the absentee’s work
d) Close the office for the day
7. In an office with more than one assistant, how long should the SB Counter Assistant and the Assistant In-charge of the Sub Account department work before being transferred?
a) Every two years
b) Every five years
c) Every three years and six months
d) Every year
8. Where should the Village Sorting List be displayed in a post office?
a) Near the front desk
b) Near the Sub Account Assistant’s table
c) In the Postmaster’s office
d) Near the mailing department
9. What should the Postmaster do if there are complaints or suggestions in the Complaint/Suggestion Book?
a) Ignore them if they are not urgent
b) Examine the book monthly
c) Examine the book daily and take necessary actions
d) Pass the complaints directly to the assistant
10. What must be done with stamps and seals when not in use?
a) They can be left in an unlocked drawer
b) They must be locked up
c) They should be discarded
d) They must be kept in a visible area
