The Postal Manual Volume VII MCQ guide is designed to help candidates prepare for the Sorting Assistant (SA) and Postal Assistant (PA) exams. This resource provides multiple-choice questions based on the official Postal Manual, covering a wide range of topics relevant to the exam. It includes crucial information on postal rules, regulations, and procedures. Ideal for self-study, this guide ensures candidates are well-prepared for the competitive exam.
1. What is the purpose of dividing a sorting Mail office into different departments?
A) To increase the number of Sorting Assistants
B) To distribute work and responsibility effectively
C) To reduce the workload on Sorting Assistants
D) To improve the efficiency of the Head Sorting Assistant
2. In a sorting Mail office, if the number of Sorting Assistants is less than the number of departments, what happens?
A) The departments will be merged into one
B) The work is distributed according to the sanctioned establishment
C) Some departments will not function
D) Sorting Assistants will be replaced by other staff
3. Who will be assigned the duties of the parcel department if a separate parcel Sorting Assistant is not employed?
A) The Head Sorting Assistant
B) The Sorting Assistant in the Registration department
C) The Senior Sorting Assistant
D) The Assistant Head Sorting Assistant
4. In a set consisting of only two Sorting Assistants, which of the following duties will the Head Sorting Assistant perform?
A) Only the duties of the Sorting department
B) Only the duties of the Registration and Parcel departments
C) All duties, including those of the Sorting, Registration, and Parcel departments
D) Only the duties of the Mail department
5. In a set managed by a selection grade Head Sorting Assistant, what duties will be assigned to a senior Sorting Assistant or another Sorting Assistant?
A) The duties related to sorting postcards only
B) The duties related to receipt and dispatch of mails, and opening and closing of mail bags
C) The duties related to parcel handling only
D) The duties of opening and closing mail bags only
6. What is the new procedure regarding sorting work in trains as mentioned in the Postal Manual?
A) Sorting work is still performed in trains
B) Sorting work is now done by train passengers
C) Sorting work is no longer performed in trains
D) Sorting work is outsourced to external companies
7. When posting unregistered articles in trains or mail offices, what additional charge is required apart from the postage?
A) Handling fee
B) Late fee
C) Sorting fee
D) Parcel fee
Correct Answer: B) Late fee
8. What will happen to articles posted in the van or compartment letter-box after leaving the station?
A) They will be immediately forwarded to the nearest station
B) They will be forwarded by the nearest route to the destination
C) They will be detained for further inspection
D) They will be sent to the head office for sorting
9. What is the responsibility of the RMS section in handling articles?
A) To receive articles only from officials
B) To prevent articles from being posted
C) To not receive any article by hand
D) To handle all articles manually
10. What must be included in the official correspondence when referring to a section?
A) The name of the train operating the section
B) The designation followed by the beat of the section in brackets
C) The exact location of the section
D) The name of the department handling the section
