11. Under what condition can a mail office redirect or intercept any article?
A) Only if the article is registered
B) On the authority of the Director-General or the Head of the Circle
C) When requested by the addressee
D) Upon request from any Government officer
12. What is the consequence for Railway Mail Service (RMS) officers if they make public any information they receive in the discharge of their duties?
A) They will be transferred to another division
B) They will receive a warning
C) They render themselves liable to dismissal
D) They will be fined
13. What is the rule regarding information from Rail Mail Service records when asked by a Government officer?
A) The information must be shared immediately
B) The matter should be referred to the Circle for orders
C) The officer can share the information freely
D) The officer can only share the information with other RMS officers
14. Which of the following is true regarding the handling of articles in official correspondence between officials of the same division?
A) The beat of the section must always be mentioned
B) The rule about including the beat of the section does not apply
C) The number and date of the set must always be mentioned
D) Only the train designation must be mentioned
15. What happens if a Sorting Assistant loses their personal copy of the sorting list?
A) They incur a nominal fee for the loss
B) They are dismissed from service
C) They are reassigned to a different duty
D) They must prepare a new list themselves
16. What is the responsibility of RMS officials regarding metal tokens?
A) They must carry metal tokens while traveling on duty
B) They can leave their tokens at the office when traveling
C) They can share their tokens with other officials
D) They are not required to return lost tokens
17. When should the Record Offices be closed on Sundays and holidays?
A) They can be closed on Sundays and holidays
B) They must be open on Sundays and holidays
C) Only staff with high-ranking officers need to work
D) Only essential staff should be present, no full closure
18. What is the purpose of the Memorandum of Distribution of Work?
A) To report extra accommodation usage
B) To record the number of mail articles exchanged
C) To outline train schedules for mail transportation
D) To specify duties, attendance hours, and work arrangements for multiple officials
19. What must the Memorandum of Distribution of Work specify regarding mail vans?
A) The weight distribution of bags in the van
B) The types of mail articles in the van
C) The train routes the mail will follow
D) The number of staff assigned to each section
20. What is the preservation period for correspondence relating to robberies/thefts?
A) 1 year after case closure
B) 3 years after case closure
C) 18 months after case closure
D) Until the case is resolved
