11. What happens to a “Too Late Letter”?
A) It is forwarded immediately with the correct postage
B) It is stamped “Detained late fee not paid” and held until the next dispatch
C) It is returned to the sender with a refund
D) It is sent to the post-town immediately
12. What is a “Mis-sent Article”?
A) An article incorrectly addressed in English
B) An article erroneously forwarded to the wrong office or by the wrong route
C) A letter with a late fee
D) An article without proper postage
13.What distinguishes a “Mis-directed Article” from a “Mis-sent Article”?
A) A mis-directed article is incorrectly addressed in English, while a mis-sent article is forwarded to the wrong office
B) A mis-directed article has the wrong address written in a foreign language
C) A mis-directed article is sent to the wrong town
D) A mis-sent article is handled with priority over a mis-directed one
14. Who is responsible for managing the accounts of a sub-office?
a) Branch Postmaster
b) Sub-Postmaster
c) Head Postmaster
d) Delivery Agent
15. What is the maximum weight of an airmail bag?
a) 20 kg
b) 25 kg
c) 30 kg
d) 50 kg
