Post Office Passport Seva Kendra (POPSK): Services & Benefits

Post Office Passport Seva Kendra (POPSK)

Post Office Passport Seva Kendra (POPSK): Ultimate Guide to Services


Introduction to POPSK

The Post Office Passport Seva Kendra (POPSK) is a joint initiative by the Ministry of External Affairs (MEA) and the Department of Posts (India Post). This collaboration aims to make passport-related services more accessible, especially in semi-urban and rural regions of India. These centers act as mini-passport offices operating from selected post offices, thus bringing the government’s goal of “Passport Seva at doorstep” closer to reality.


What is a Passport Seva Kendra (PSK)?

Before diving deep into Post Office Passport Seva Kendra (POPSK), it’s important to understand the parent concept – Passport Seva Kendra (PSK). PSKs are official passport service centers established by the MEA to process passport applications, conduct biometric verification, and manage documentation. These centers are mostly located in larger cities and managed under a centralized system.

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Why POPSK was Introduced: Background & Need

The demand for passports surged in recent years due to increased travel, study, employment, and migration opportunities. However, citizens from Tier-2 and Tier-3 cities had to travel far to reach PSKs. To bridge this accessibility gap, the MEA partnered with India Post to leverage the vast postal network and set up Post Office Passport Seva Kendra (POPSK) across India. This initiative started in 2017 with just 86 centers and has now expanded to over 400 locations.


How POPSK Differs from Regular PSKs

CriteriaPOPSKPSK
LocationInside post officesStandalone passport offices
AvailabilitySemi-urban and rural regionsMostly in metro or major cities
Appointment SpeedUsually faster in small townsMay involve waiting lists
Services OfferedLimited but essential passport servicesFull range of passport services

Services Offered at POPSK

✅ Fresh Passport Application

Citizens applying for a passport for the first time can complete the entire application, document verification, and biometric process at POPSK.

✅ Passport Renewal

If your passport is expiring within 1 year or has expired, you can get it renewed easily.

✅ Police Clearance Certificate (PCC)

Many visa applications require PCCs, which can also be obtained from POPSK.

✅ Re-issue for Lost/Damaged Passport

Whether your passport is stolen, damaged, or lost – you can apply for a re-issue at the nearest POPSK.


Documents Required for Post Office Passport Seva Kendra (POPSK) Services

Here’s a quick checklist of common documents you’ll need:

Document TypeExamples
Proof of AddressAadhaar Card, Voter ID, Electricity Bill
Proof of Date of BirthBirth Certificate, 10th Marksheet
Identity ProofPAN Card, Aadhaar, Driving License
Supporting DocsMarriage Certificate, Annexures (if required)

Step-by-Step Process to Apply at Post Office Passport Seva Kendra (POPSK)

1️⃣ Register on Passport Seva Portal

Visit passportindia.gov.in and create an account.

2️⃣ Fill Online Application Form

Select your service type (Fresh, Renewal, Re-issue), enter personal info, and submit.

3️⃣ Pay & Book Appointment

Make payment through online banking or card, then schedule your slot at the nearest POPSK.

4️⃣ Visit POPSK

Carry originals + photocopies of documents, reach before time, and complete biometric & document verification.


Locate Passport Seva Kendra Near You

To find the nearest POPSK or PSK in your area, use this official locator tool:
👉 Locate Nearest POPSK/PSK


POPSK Timings and Working Days

  • Working Days: Monday to Saturday (excluding public holidays)
  • Timings: 9:30 AM to 4:30 PM (varies by location)

Who Can Apply atPost Office Passport Seva Kendra (POPSK)?

Any Indian citizen with valid documents can apply. Especially beneficial for:

  • First-time applicants in rural areas
  • Senior citizens or differently-abled people
  • Students and job seekers needing quick passport turnaround

Benefits of POPSK for Rural and Urban Citizens

  • Reduces travel time
  • Faster appointment availability
  • Promotes digital India initiative
  • Strengthens reach of citizen-centric governance


Charges/Fees for Different Post Office Passport Seva Kendra (POPSK) Services

Service TypeFee (INR)
Fresh Passport (36 pages)₹1,500
Renewal/Re-issue (36 pages)₹1,500
Tatkal Passport₹3,500
PCC₹500

How to Track Your Application Status from Post Office Passport Seva Kendra (POPSK)

Go to passportindia.gov.in, log in, click on “Track Application Status”, and enter the 15-digit ARN.


POPSK vs PSK vs Passport Laghu Kendra (PLK): Key Differences

FeaturePOPSKPSKPLK (Laghu Kendra)
CoverageRural/Semi-urbanUrbanTowns/Suburbs
SizeSmallFull serviceCompact
Biometric UnitYesYesYes
Document VerifyYesYesYes

Digital Tools Used at POPSK

  • Biometric Scanner (Fingerprint + Photograph)
  • Document Scanner
  • Digital Signature Pad
  • Integrated with MEA’s Passport Seva System

Tips for a Smooth POPSK Appointment Experience

  • Arrive 15-20 mins early
  • Carry original + photocopy of all documents
  • Ensure application form details match documents
  • Use the official email confirmation printout

Latest Updates from MEA and India Post about POPSK

  • As of January 2025, over 1 crore applications have been processed via POPSKs
  • MEA plans to expand POPSKs to 600+ locations by end of 2025
  • Special camps are being conducted in remote districts

External Link Resource

🔗 Official Portal for Passport Seva: https://www.passportindia.gov.in


Frequently Asked Questions (FAQs)

Q1. Can I visit any POPSK without an appointment?
No. Only applicants with scheduled appointments are allowed.

Q2. Is Tatkal facility available at POPSKs?
Some POPSKs offer Tatkal. Check your location before booking.

Q3. What happens if I miss my appointment?
You must reschedule. The fee is non-refundable.

Q4. Are POPSKs open on weekends?
Some operate on Saturdays. Always confirm local timing online.

Q5. Is Aadhaar card mandatory?
It’s the most accepted ID, but not mandatory. You can use alternatives.

Q6. Can I apply for a passport for my child at POPSK?
Yes, both parents must be present or submit a notarized affidavit.


Conclusion

The Post Office Passport Seva Kendra (POPSK) is revolutionizing how Indians apply for passports. By bridging the rural-urban divide, offering digital services, and streamlining procedures, POPSK is a powerful example of citizen-first governance. Whether you’re in a small town or a growing city, your passport is now just a few clicks and a short visit away.

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