11. What are the divisions within a postal region?
A) Headquarters and Sub-Headquarters
B) Postal Division and RMS Division
C) Area Division and Sector Division
D) National Division and Regional Division
12. Which type of post office handles all postal services?
A) Handles all types of postal business
B) Provides limited postal services
C) Handles only mail delivery
D) Is responsible for savings bank accounts
13. A Sub-Post Office is subordinate to which office?
A) Branch Office
B) Head Office
C) Main Post Office
D) Postal Store Depot
14. How many hours does a branch post office (B.O.) operate per day?
A) 3 hours
B) 4 hours
C) 5 hours
D) 6 hours
15. Which service is not available on Sundays at a Post Office?
A) Sale of stamps
B) Delivery of mail
C) Postal Orders
D) Money order payments
16. The Department of Posts (DOP) was established on which date?
A) 15 August 1854
B) 01 October 1854
C) 26 January 1855
D) 01 April 1854
17.Where is the Directorate of Postal Life Insurance (PLI) located?
A) Mumbai
B) Chennai
C) New Delhi
D) Kolkata
18.Who is in charge of a Postal Division?
A) PMG
B) Inspector of Posts
C) Superintendent of Posts
D) Director
19. Circles are divided into Regions, Regions into Divisions, and Divisions into:
A) Circles
B) Sections
C) Sub-Divisions
D) Units
20.The head of a Sub-Division is:
A) PMG
B) ASP / Inspector of Posts
C) Superintendent
D) Postmaster

